I was confused about my order which had been delayed. I called and emailed and the customer service rep responded right away. The order was delayed because one of the 6 items had been back ordered for at least another month and they offered to replace this item with another which was a bit more expensive and actually very suitable for my project. I really like this company and will continue to do business with them. Prices are great also!
Elizabeth R., | a big THANK YOU! I hope you pass along to the gentleman I spoke to regarding my lost order...a big THANK YOU!! I received my two frames today and they are beyond what I expected. They are beautiful! I had never ordered from you folks before but you are now my frame supplier for my paintings. Thank you for your help as well!
Zerti, | I just wanted to take a moment and thank you very much for your help in replacing this item. The new order arrived today and it is nice and straight and well done.
Thank you for the quick turnaround and the outstanding customer service, this was above and beyond what I had expected.
Gagool, | extremely happy I received the first shipment today and I just wanted to say that they are amazing, I am extremely happy with them. Thank-you for such a fast turn around. Excellent work!
John, |