I worked closely with Kathleen from KeenART Media (NYGiclee.com) & she was fantastic. Quick to follow up and followed through! Thank you so much for your help.
Helen J, Wall Street NYC | acrylic block Received my acrylic block today. I am very pleased with quality, 5 stars, thank you. Regards Margaret U.
Margaret U., | Plauqe mounting issue My plaque mount has mounting issues. I will send a photo of the crease.
KeenART:
This was not due to a our error. This poster had very bad water or moisture damage to the it. So where the image has been damp or wet the paper shrinks and will not lay flat (you can notice this by rubbing your hand over the poster and it does not lay flat. Therefore when we laminate and drymount the print to the MDF wood the area where the poster has been moisture damaged will crease. Unfortunately we get a lot of these damaged prints sent to us every week as it is a cheap way to have it protected. I hope this helps. If you have any further questions on this please give us a call or reply email.
Trini, | Thank-you so much for the quality product, fast turnaround, and great customer service. Much appreciated and best wishes to you and yours!
Jan J, |