I'm thrilled with my picture I\'m thrilled with my picture - it is beautiful. Your customer service is fantastic and I was extremely happy with the quick turn-around time between putting in my order and receiving my picture - well done! I have already given your information to several friends.
Laura Martineau, Calgary | frustrated... I am extremely frustrated that I ordered my canvas from you last Tuesday morning and was told it would arrive 3-4 days later. Little did I know that it wouldn\'t even be sent out until a week later. By the time I should have received my canvas, it hadn\'t even been sent out. Not a peep from you guys. Not an explanation. Not an apology. Not even a heads up. Needless to say, I am frustrated. If you are running behind, let people know that are depending on your product. I had to call and inquire about the status of my order since there was no tracking number online and it had already been over a week (clearly there was no number because it hadn\'t even been sent yet) to be told, \"I don\'t know what to tell you. You should hopefully get it by Friday.\" Not even an apology or better explanation. I was depending on you guys for a deadline. That is all thrown out the window.
KEENART: We shipped the artist canvas four days after we received the order, and the free shipping took 3 days, unfortunately for an important order like this the Customer didn\'t ask for rush services or express shipping, we are really sorry for any inconvenience this may have caused. Please for next order remind us the deadline in order note section.
Robin C., San Francisco, CA | Hi,I ordered a Word Cloud canvas wrap for my daughter - with all the wonderful words that describe her. Diane L. worked on it and was so creative and wonderful about making all my changes and so quickly. Diane made it a fun project and the end result was fabulous.
Lois T., Toronto | 50th Anniversary! I wanted to send a quick note to thank you. The frame arrive today. It's truly wonderful! Everything I hoped for. We can't wait to give this to my parents to celebrate their 50th Anniversary.
Thank you so much for your help in putting this together for us and for getting it for getting it to us on time.
I really appreciate your help. I hope you have a great weekend.
Sincerely,
Liz, Jorava |