Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | No instructions I am so happy with the 3 picture frames I ordered. I was a little leery because I measured myself and ordered online so I wasn’t sure if everything would work out OK but it was excellent! The only thing that I found was it did not include instructions on how to use all the mounting brackets that it came with and how to properly attach it to the picture frame.
Heidi, | Quality paiting I got the painting on Friday. Its beautiful: Perfect size, beautiful contrast of colors, great attention to detail, filled with areas of perfection and imperfections. The more I see the painting the more I fall in admiration for it. The painter has made her smile beautiful and realistic .
Thank you for the painting and thank you for being patient with me.
Shahraam, | I am very happy with the results. Just want to let you know that the print arrived safely on June 14, 2011.
The print was beautiful and I thank you for the care you took with it.
Marcel, |