I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | far exceeded my expectations... The final product far exceeded my expectations, and made for a spectacular present for my sister's birthday. I will definitely be ordering more canvas prints for my office to display my work. Thank you.
John-Marc Hamilton, Toronto | THANK YOU! Thank you to everyone on your production line for the beautiful prints I just received via Canada Post.
The careful packaging and quick shipping are appreciated!
Best regards,
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